The screen door factory guarantees the materials and craftsmanship of your cedar screen door for 15 days from the date your sign for it. It is crucial to apply an exterior oil finish to your door and hang it within the week of receipt.
*The key to successfully shipping our doors is for you to examine it before you sign for it.
*We ship our doors via common carrier freight and require your signature to receive it.
*Each door is carefully packaged to prevent damage.
[wp-svg-icons icon=”point-right” wrap=”i”]Please know when you sign for the door your accepting the condition it is in when you receive it. Even if the packaging looks in good condition, OPEN the crate and inspect the door. If the door is damaged in any way, refuse the shipment.
If you receive a door from us and find it damaged later, we will do our best to assist you in the damage .
The damage process can be painless. IF YOU REFUSE A DAMAGED DOOR, the moment we recieve it back at our facility we will get to work on shipping your new door out ASAP as our top priority!
We ship each door clearly marked with instructions to follow: